IN ORDER TO CORRECTLY AND PROMPTLY HANDLE CLAIMS FOR MATERIAL RETURNED TO ALLIED SUPPLY CO. INC., THE FOLLOWING REQUIREMENTS ARE NECESSARY:
Product returns may be denied or made subject to restocking fees and other charges by Allied Supply Company Inc.
STOCK RETURNS: This is a return of all material that was purchased “off the shelf” from Allied Supply Co. Inc. this material must be new, unused and in resalable condition in its original packaging. Prior authorization or proof of purchase will be requires before any return can be processed. If proof of purchase cannot be produced a credit will be issued reflecting a 20% handling fee.
NON-STOCK RETURNS: This is a return of all material that Allied Supply Co. Inc. does not stock and was purchased through Allied Supply Co. Inc. as a special order. Non-stock items may not be returned without proof of purchase and prior authorization (return authorization number) from the manufacturer (authorization request by Allied Supply Co. Inc.). Allied Supply Co. Inc. will not issue credit until manufacturer authorization has been obtained. All non-stock returns are subject to a minimum 20% handling fee plus shipping charges.
WARRANTY RETURNS: This is material that is being returned due to a manufacturers product defect or failure. Allied Supply Co. Inc. extends to the purchaser any and all assignable warranties from the manufacturer of the product. Copies of all manufacturers warranties are available from the Allied Supply Co. Inc. upon request. Proof of purchase may be required before credit or replacement of material is issued. All claims for warranty credit or replacement must be made within 45 days of removal or failure date. In event that a manufacturer denies a warranty claim, the customer will be liable for the cost of the item replacement or exchange from Allied Supply Co. Inc.